
Questions and answers about Consumer Rights Law
I bought tickets to a concert in Malta from a ticket resale website, not the original organiser, paying a marked-up price. The event has now been officially cancelled and the original organiser is refunding face-value tickets, but the resale site is refusing to refund the markup I paid them. Do I have any claim against the resale platform?
I joined a gym in Sliema on what I thought was a monthly rolling membership, but three months in I found out the contract actually locks me in for 24 months with a heavy exit fee. Nobody explained this clearly when I signed up at the front desk. Can I get out of it?
I was browsing an electronics website registered in Malta and the listed price for a television was clearly shown as one figure, but at checkout it charged me a higher amount and only afterwards did I notice the difference on my bank statement. I only realised a few days later. Can I demand the lower price or a refund of the difference?
My mobile phone contract with a Maltese provider was supposed to end after two years, but I only found out three months after it silently renewed for another 24 months because I kept getting charged the same monthly fee. I never received a renewal notice. Can I cancel now without penalty?
Timeshare company in Malta won’t let me exit despite the cooling-off period 1 answer
1 answerI signed up for a holiday timeshare package at a presentation in Malta four days ago and paid an initial deposit. I have since read the contract properly and want out. The salesperson is now saying deposits are non-refundable regardless of timing. Is that enforceable?
My flight departing from Malta International Airport was cancelled two days before departure due to what the airline called ‘operational reasons’. Instead of a cash refund, they are only offering a travel voucher valid for one year. I would rather have my money back. Can they force me to accept a voucher?
A salesperson came to my house in Mosta unannounced and, after a long pitch, I ended up signing a contract for a water filtration system I did not really want. I signed the same evening under pressure and paid a deposit by card. Two days later I regretted it. Can I still cancel?
I bought a used car from a dealer in Birkirkara and within a week the engine started making a loud knocking noise. A mechanic told me it needs major work. The dealer says used cars are sold as-is and won’t help. Is that actually true under Maltese law?
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Consultation with lawyers and solicitors at Hamrun in Malta starts from €80 and above (prices may vary depending on the complexity of the question and the form of the answer).
Is it possible to get legal services from Hamrun for free?
To begin with, formulate your question clearly and concisely and try to ask it; if it is simple and can be answered quickly, lawyers or solicitors in Malta often provide a free response. However, the right to set the consultation fee remains with the lawyer or solicitor.
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This can be done on the Maltese lawyer search service Avukati-mt.com absolutely free. It is important to know that convenient search and communication with a specialist is free, but consultation and services of the specialists themselves may be paid.
How much does it cost to hire a lawyer in Hamrun?
Prices for legal services by lawyers and solicitors in Malta are determined by the amount of work and complexity of the case. On average, services start from €80. Select candidates based on ratings and reviews. Many have examples of completed work!
When should you contact a lawyer?
When should you contact a lawyer or solicitor? People usually contact a lawyer or solicitor at Hamrun in Malta when they face serious legal problems. Professional assistance is often sought when a case is already in court or in an institution and is not proceeding as desired. To avoid complications, we advise addressing the issue promptly.
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In what cases should I contact a lawyer or solicitor? A lawyer or solicitor is needed when a person is suspected or accused of committing a crime. In such cases, legal assistance is provided, as expressly regulated by the Maltese Criminal Procedure Code.
What is included in legal advice?
Legal advice in Malta includes an analysis of the situation and recommendations from a lawyer or solicitor on possible actions. There are two types of consultations: judicial consultation and written consultation (legal opinion). The type of assistance depends on the situation and the client’s preferences.



