Solicitor for Consumer Rights Law in Naxxar

I bought a set of kitchen appliances online and, as with any product, opened the box to check the item, which is undamaged and unused. I decided within a few days that I didn’t need it and want to return it under the standard 14-day right, but the seller is refusing, saying the box was opened and it can no longer be resold as new.

I paid online for tickets to an event in Malta through the organiser’s own website. The payment went through and I got a confirmation email, but the tickets themselves never arrived and now nobody replies to my emails or calls. What can I actually do to get my money back?

I bought a used car from a dealer in Birkirkara and within a week the engine started making a loud knocking noise. A mechanic told me it needs major work. The dealer says used cars are sold as-is and won’t help. Is that actually true under Maltese law?

My flight departing from Malta International Airport was cancelled two days before departure due to what the airline called ‘operational reasons’. Instead of a cash refund, they are only offering a travel voucher valid for one year. I would rather have my money back. Can they force me to accept a voucher?

I ordered a dining table from a shop in Qormi and paid a deposit, with the balance due on delivery. The delivery date has been pushed back three times over three months, each time with a vague excuse. I am starting to think the order was never actually placed. What are my rights?

I was browsing an electronics website registered in Malta and the listed price for a television was clearly shown as one figure, but at checkout it charged me a higher amount and only afterwards did I notice the difference on my bank statement. I only realised a few days later. Can I demand the lower price or a refund of the difference?

A salesperson came to my house in Mosta unannounced and, after a long pitch, I ended up signing a contract for a water filtration system I did not really want. I signed the same evening under pressure and paid a deposit by card. Two days later I regretted it. Can I still cancel?

I received a gift voucher for a restaurant in Valletta as a present, but by the time I tried to use it, the shop said it had expired six months after issue and refused to accept it, even for partial value. Is such a short expiry period even allowed?