Solicitor for Consumer Rights Law in Sliema

I signed up for a holiday timeshare package at a presentation in Malta four days ago and paid an initial deposit. I have since read the contract properly and want out. The salesperson is now saying deposits are non-refundable regardless of timing. Is that enforceable?

I bought tickets to a concert in Malta from a ticket resale website, not the original organiser, paying a marked-up price. The event has now been officially cancelled and the original organiser is refunding face-value tickets, but the resale site is refusing to refund the markup I paid them. Do I have any claim against the resale platform?

I rented an apartment in Sliema for two years and moved out leaving it in reasonable condition, but the landlord is refusing to return my deposit, listing normal scuff marks and a slightly faded curtain as ‘damage’. Is this something the Consumer Claims Tribunal can even help with, or is this a different process entirely?

I paid online for tickets to an event in Malta through the organiser’s own website. The payment went through and I got a confirmation email, but the tickets themselves never arrived and now nobody replies to my emails or calls. What can I actually do to get my money back?

I ordered a dining table from a shop in Qormi and paid a deposit, with the balance due on delivery. The delivery date has been pushed back three times over three months, each time with a vague excuse. I am starting to think the order was never actually placed. What are my rights?

I cancelled a monthly subscription box service based in Malta through their app three months ago, and I even received a cancellation confirmation email at the time, but they have continued charging my card every month since. Support keeps saying my cancellation ‘didn’t go through’ on their end.

I joined a gym in Sliema on what I thought was a monthly rolling membership, but three months in I found out the contract actually locks me in for 24 months with a heavy exit fee. Nobody explained this clearly when I signed up at the front desk. Can I get out of it?

I bought a set of kitchen appliances online and, as with any product, opened the box to check the item, which is undamaged and unused. I decided within a few days that I didn’t need it and want to return it under the standard 14-day right, but the seller is refusing, saying the box was opened and it can no longer be resold as new.