Solicitor for Consumer Rights Law in Bormla

I bought what was advertised as an authentic designer handbag through an online marketplace, paying through the platform’s checkout, but the item that arrived is clearly a counterfeit. The individual seller is not responding to messages anymore. What can I do, and does the marketplace itself have any responsibility?

I rented an apartment in Sliema for two years and moved out leaving it in reasonable condition, but the landlord is refusing to return my deposit, listing normal scuff marks and a slightly faded curtain as ‘damage’. Is this something the Consumer Claims Tribunal can even help with, or is this a different process entirely?

I ordered a laptop from an online store based in Malta and when the box arrived the casing was cracked along one corner. The seller is now claiming it must have happened during shipping and is refusing to replace it or refund me. I still have the original packaging and photos I took right after opening the box. What are my options here?

I signed up for a holiday timeshare package at a presentation in Malta four days ago and paid an initial deposit. I have since read the contract properly and want out. The salesperson is now saying deposits are non-refundable regardless of timing. Is that enforceable?

I ordered a dining table from a shop in Qormi and paid a deposit, with the balance due on delivery. The delivery date has been pushed back three times over three months, each time with a vague excuse. I am starting to think the order was never actually placed. What are my rights?

I cancelled a monthly subscription box service based in Malta through their app three months ago, and I even received a cancellation confirmation email at the time, but they have continued charging my card every month since. Support keeps saying my cancellation ‘didn’t go through’ on their end.

I was browsing an electronics website registered in Malta and the listed price for a television was clearly shown as one figure, but at checkout it charged me a higher amount and only afterwards did I notice the difference on my bank statement. I only realised a few days later. Can I demand the lower price or a refund of the difference?

I bought a sofa from a Maltese furniture website two weeks ago and paid in full. It has not been delivered yet but I changed my mind and want to cancel the order. The company is saying that because it was custom-coloured, cancellation is not possible. Is that legal?