Solicitor for Consumer Rights Law in Valletta

I bought a sofa from a Maltese furniture website two weeks ago and paid in full. It has not been delivered yet but I changed my mind and want to cancel the order. The company is saying that because it was custom-coloured, cancellation is not possible. Is that legal?

My mobile phone contract with a Maltese provider was supposed to end after two years, but I only found out three months after it silently renewed for another 24 months because I kept getting charged the same monthly fee. I never received a renewal notice. Can I cancel now without penalty?

I ordered a dining table from a shop in Qormi and paid a deposit, with the balance due on delivery. The delivery date has been pushed back three times over three months, each time with a vague excuse. I am starting to think the order was never actually placed. What are my rights?

I had dinner with friends at a restaurant in St Julian’s and when the bill came, there was an automatic 10 percent service charge added that was never mentioned on the menu or when we ordered. Are restaurants allowed to just add this without telling customers beforehand?

I paid online for tickets to an event in Malta through the organiser’s own website. The payment went through and I got a confirmation email, but the tickets themselves never arrived and now nobody replies to my emails or calls. What can I actually do to get my money back?

I was browsing an electronics website registered in Malta and the listed price for a television was clearly shown as one figure, but at checkout it charged me a higher amount and only afterwards did I notice the difference on my bank statement. I only realised a few days later. Can I demand the lower price or a refund of the difference?

I joined a gym in Sliema on what I thought was a monthly rolling membership, but three months in I found out the contract actually locks me in for 24 months with a heavy exit fee. Nobody explained this clearly when I signed up at the front desk. Can I get out of it?

I cancelled a monthly subscription box service based in Malta through their app three months ago, and I even received a cancellation confirmation email at the time, but they have continued charging my card every month since. Support keeps saying my cancellation ‘didn’t go through’ on their end.